92dadu Privacy Policy

1 About This Policy

This Privacy Policy ("Policy") describes how 92dadu ("we", "us", "our") collects, uses, stores, shares, and protects personal data in connection with the operation of the 92dadu online gaming and cricket betting platform at 92dadu.one.

By registering an account on 92dadu or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any aspect of this Policy, you should not use the 92dadu platform.

This Policy should be read alongside the 92dadu Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2 Data We Collect

92dadu collects personal data in the following categories:

We do not collect special category data (such as health data, religious beliefs, or biometric data) unless expressly required for regulatory compliance and with your explicit consent.

3 How We Use Your Data

92dadu uses the personal data we collect for the following purposes:

• Account Management: Creating, maintaining, and securing your 92dadu account, including identity verification and age confirmation (mandatory 18+ check).
• Service Delivery: Processing deposits and withdrawals in PKR via JazzCash, Easypaisa, and other supported methods; settling bets on cricket, PSL, and casino markets; delivering game content.
• Fraud Prevention & Security: Detecting and preventing unauthorised access, fraud, money laundering, and other prohibited activities. This includes monitoring transaction patterns and login behaviour.
• Legal & Regulatory Compliance: Fulfilling anti-money laundering (AML) and know-your-customer (KYC) obligations, maintaining records required by applicable regulations, and responding to lawful requests from authorities.
• Responsible Gaming: Operating deposit limits, session timers, and self-exclusion tools; identifying users who may be exhibiting signs of problem gaming behaviour and providing appropriate support.
• Platform Improvement: Analysing usage patterns in aggregate to improve platform performance, game selection, and user experience.
• Customer Support: Responding to your queries, complaints, and support requests in relation to your 92dadu account.
• Communications: Sending transactional communications (account confirmations, deposit notifications, security alerts) to your registered mobile number or email address.

4 Legal Basis for Processing

92dadu processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and 92dadu — operating your account, processing transactions, and delivering gaming services.
• Legal Obligation: Processing required to comply with applicable legal and regulatory requirements, including AML, KYC, and data retention obligations.
• Legitimate Interests: Processing necessary for the legitimate interests of 92dadu, including fraud prevention, platform security, and the improvement of services, provided such interests are not overridden by your privacy rights.
• Consent: Where we rely on your consent for specific processing activities (such as optional marketing communications), you may withdraw consent at any time by contacting [email protected].

5 Data Sharing & Disclosure

92dadu does not sell, rent, or trade your personal data to third parties. We may share your data in the following limited circumstances:

• Payment Processors: Data necessary to process PKR deposits and withdrawals is shared with our payment processing partners, including JazzCash, Easypaisa, and banking partners (HBL, UBL, Meezan Bank, Bank Alfalah). These parties are bound by contractual data protection obligations.
• Identity Verification Providers: Where external KYC verification is required, identity data may be shared with regulated identity verification service providers to confirm the validity of documents submitted.
• Game and Technology Providers: Usage data may be shared with our licensed game content and platform technology providers to the extent necessary to deliver gaming services, subject to appropriate data protection agreements.
• Legal and Regulatory Authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required by applicable law or where 92dadu reasonably believes disclosure is necessary to prevent crime, protect the safety of persons, or enforce our Terms.
• Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of 92dadu's business, your data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

In all cases of data sharing, 92dadu takes reasonable steps to ensure that third parties handle your data securely and in accordance with applicable data protection standards.

6 Cookies & Tracking Technologies

92dadu uses cookies and similar tracking technologies on the platform. These are small data files stored on your device that help us operate the platform, remember your preferences, and analyse usage.

Types of cookies used by 92dadu:

• Strictly Necessary Cookies: Required for the platform to function — session management, login authentication, and security. These cannot be disabled without affecting platform functionality.
• Functional Cookies: Remember your preferences such as language settings and display options to improve your experience on 92dadu.
• Analytics Cookies: Collect aggregated, anonymised data about how users navigate the platform, which pages are visited, and where errors occur. This data is used to improve 92dadu's services.

Most browsers allow you to control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on 92dadu. 92dadu does not use third-party advertising tracking cookies on the platform.

7 Data Retention

92dadu retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the duration of your account's existence and for a period thereafter as required by applicable legal, regulatory, and accounting obligations.

In general terms:

• Account and identity data is retained for the lifetime of your account plus a minimum period after closure as required by AML regulations applicable to online gaming operators.
• Financial transaction records are retained for the period required by applicable financial record-keeping requirements.
• Support and communications data is retained for as long as necessary to resolve the matter in question and for a reasonable period thereafter in case of follow-up queries or disputes.
• Technical and usage data used for analytics may be retained in anonymised or aggregated form indefinitely.

Where you have requested deletion of your account and there is no overriding legal basis for retention, 92dadu will delete or anonymise your personal data within a reasonable timeframe following closure of your account.

8 Data Security

92dadu implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• Encryption of data in transit (TLS/SSL) and at rest for sensitive personal and financial data.
• Access controls limiting internal access to personal data to authorised personnel with a legitimate business need.
• Regular review and testing of security controls and incident response procedures.
• Monitoring of login activity to detect and respond to unusual access patterns or potential unauthorised access.

While 92dadu takes reasonable precautions to protect your data, no internet-based service can guarantee absolute security. You are responsible for maintaining the confidentiality of your 92dadu account credentials. In the event of a suspected security incident affecting your account, please contact [email protected] immediately.

9 Your Rights

Subject to applicable law, you have the following rights with respect to your personal data held by 92dadu:

• Right of Access: You may request a copy of the personal data 92dadu holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data held about you.
• Right to Erasure: You may request deletion of your personal data where there is no overriding legal basis for continued retention. Note that certain data must be retained for regulatory compliance periods even following account closure.
• Right to Restrict Processing: You may request that 92dadu restrict the processing of your data in certain circumstances, for example while the accuracy of data is under dispute.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request a copy of your data in a structured, machine-readable format.
• Right to Withdraw Consent: Where 92dadu processes your data on the basis of your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact 92dadu at [email protected] with the subject line "Privacy Rights Request". 92dadu will respond within a reasonable timeframe and may request identity verification before processing your request.

10 Children's Privacy

92dadu's platform is strictly restricted to persons aged 18 and above. We do not knowingly collect personal data from persons under 18 years of age. If 92dadu becomes aware that personal data has been submitted by or on behalf of a person under 18, the relevant account will be closed and any personal data associated with that account will be deleted or anonymised as soon as reasonably practicable, subject to any overriding legal obligation to retain records.

Parents and guardians in Pakistan are encouraged to use parental control tools on shared devices to prevent underage access to the 92dadu platform and similar services.

11 Changes to This Policy

92dadu reserves the right to update or amend this Privacy Policy from time to time. Any material changes to this Policy will be communicated to registered users via their registered mobile number or email address, or by way of a prominent notice on the 92dadu platform, prior to the changes taking effect.

The date shown at the top of this Policy ("Last updated") indicates when the current version was published. Your continued use of the 92dadu platform following any update to this Policy constitutes your acceptance of the revised terms.

We encourage you to review this Policy periodically to remain informed about how 92dadu handles your personal data.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data by 92dadu, please contact us:

• Email: [email protected]
• Subject Line: Privacy Policy Enquiry
• Platform: 92dadu.one

We aim to respond to all privacy-related enquiries within a reasonable timeframe. For data subject rights requests (access, erasure, rectification), please include your registered mobile number and account username so we can verify your identity before processing the request.